We will be happy to accept returns for any reason, providing they are returned in their original packaging within 30 days, for a full refund. Delivery charges wont be refunded unless the item is faulty. In the rare occasion an item is recieved faulty, please contact us and we will do our best to rectify the situation, by replacing the item or refunding the money. Faulty items must be returned to us, allthough you will be refunded the postage costs. Please contact us on 07782194404 or Thewoodentoyshack
@hotmail.co.uk if you have any queries.